Shipping
We use International Express Service for all international deliveries. All orders enjoy worldwide free shipping. Usually all orders will be dispatched within 48 hours from the order date,and shipping usually takes 5-7 days for door to door delivery.
Tracking
Once your order has been shipped, you will receive an email from us. In this email, there will be the tracking information for your packages as well as the website where you could trace your order.
Cancellation
If you have already paid for an order and want to cancel it, please contact us as soon as possible. 25% cancellation fee applies.
Replace
Products with quality problem in 30 days - unworn and contain all the original packaging and labels from the date products were received can be returned and replaced.
Repair
Customer is suggested to has the product mended in the local shop, we will pay for the mending fee.
Return and refund
Products with quality problem in 7 days - unworn and contain all the original packaging and labels from the date products were received can be returned and refund. Because the international shipping fee is very high, we do not give full refund for returns without quality problems. Such as "I don't like the product","not as imagining "or just "not satisfied".We will reduce the shipping fee from the order total amount, which means a partial refund.
Insurance
You don't need to pay extra money for the insurance. The shipping company will be responsible for all the items they undertake. 99% of the items will be delivered safely. In case your item get lost or damaged, we will be responsible for half the loss.
